Aromataste Returns & Cancellations



How to make a return

We want  all our customers to be satisfied with their orders so if you feel something is not right please contact us immediately and we will be more than happy to assist you, evaluate the case and issue a refund. You can return products purchased on Aromataste.co.uk within 14 days of delivery, no administration fee will be applied, and we will cover the entire cost of the process. Please make sure that the items you would like to return are unused, in the same conditions your received them and with their original packaging intact.


 

How to cancel an order

If you change your mind before the order has been dispatched, we can arrange a cancellation and give you a full refund. In order for us to process the order cancellation we need to receive a written confirmation from you by e-mail at info@aromataste.co.uk. 


 

How and when will I get my money back?

In both case of returns and cancellations, we will issue a refund by the same payment methods  used to purchase the items. We usually issue the refund as soon as possible and always within 14 days from when your request has been approved.